Car service history check by registration
A car service history check shows the servicing recorded against a car's registration: when it was done, the mileage at each visit, which garage did the work and, where the record goes that far, the individual jobs. ServiceBoss reads the record the manufacturer holds, so you can test what an advert or a seller tells you before you pay a deposit.
Check a car's service history
Enter a UK registration. Checkout confirms whether service history is available for the car before you pay.
Complete History Report £16.99 · one-off payment, no subscription. No manufacturer records found? Your payment will not be taken. See what each check includes.
What does a service history check show?
A service history check is a search for the servicing recorded against one vehicle. A ServiceBoss report looks for the record held by the car's manufacturer and sets out what it finds visit by visit, so you can read the car's life in order instead of working it out from a book of stamps.
Each visit on the record can show up to four things, and each answers a different question.
- The date: was the car serviced when it should have been, or did it go years without a visit? Time matters as well as mileage, because oil, brake fluid and coolant age even on a car that sits still.
- The mileage: does the car's mileage climb steadily from visit to visit? A figure that drops, or jumps in a way that does not fit the car's age, needs an explanation.
- The garage: was the work done where the seller says it was? If an advert claims main dealer history, this is the part that shows it.
- The work carried out: where the manufacturer holds this level of detail, the record lists the jobs themselves, such as oil and filter changes, brake fluid, spark plugs or a cambelt.
A stamped book can be lost, copied or filled in after the event. A digital record is added by the garage and held away from the car and its owner, which makes it harder to fake. It is not perfect, as the next section explains, but it comes from somewhere other than the person selling you the car.
What does a service history check not show?
A manufacturer's record is one strong piece of evidence about a car, not the whole story. It is worth being clear about what it leaves out.
- Work outside the network: many cars move to an independent garage once the warranty ends. That work may be excellent and may still not appear, because not every garage adds to the digital record.
- Condition today: a record shows what was done, not how the car is now. It does not replace a test drive or, on anything you are serious about, an independent inspection.
- Repairs in every case: some manufacturers' records concentrate on scheduled servicing, so a repair or a set of tyres may not be listed.
- Finance, theft and write-offs: these come from different data altogether. The Complete History Report includes those checks as well, so you do not have to buy them separately.
Why test a claim of full service history?
Full service history is one of the most common phrases in a used car advert, and it has no fixed meaning. One seller means every visit at a main dealer. Another means a few stamps and a folder of receipts. A third means the car has been serviced at some point in most years. All three can write the same words, and buyers pay more for them.
If you have found a car and you are days away from buying it, the useful question is what the claim is based on. A check gives you a record to set against the advert, so you can ask better questions before you travel. If the visits support the claim, you can buy with more confidence. If they do not, you have something to raise with the seller, or a reason to look elsewhere. For more on this, read what full service history really means.
It works the other way round too. If you are selling a well kept car, a record of its visits is evidence you can show a buyer to support your asking price, and it often carries more weight than saying it has always been looked after.
Which manufacturers hold digital service records?
Most major manufacturers now keep some kind of digital service record, though they do not all call it the same thing or make it equally easy to reach. Mercedes-Benz calls its version the Digital Service Booklet, Ford and Vauxhall call theirs the Digital Service Record, Land Rover has an Online Service History, and the Volkswagen Group uses a Digital Service Schedule. In most cases the owner can see it through an app or account, or a dealer can look it up, and a buyer has no way in.
ServiceBoss offers manufacturer service history for major manufacturers, for cars from model year 2012. Each page below covers what that manufacturer's record is called, how often its cars should be serviced, and which entries a buyer should look for.
We do not currently offer the record for other makes, such as Honda, Hyundai, Kia, Renault and Volvo. Checkout will not offer the Complete History Report for those cars, or for cars older than model year 2012. You can still run a Vehicle Risk Check on them, and the seller may be able to show you the record through the manufacturer's own app or dealer.
How does ServiceBoss get the data?
A ServiceBoss report brings together information that sits in separate places. You enter one registration and we go to each source for you.
- DVLA: the vehicle enquiry service confirms what the car is, including its make, fuel type, engine size, colour, first registration date and tax status.
- DVSA: MOT history gives each test result and the recorded mileage, along with any advisories. It is a useful cross-check, because it is recorded separately from the servicing.
- The manufacturer: where a record is held for the car, this supplies the service visits, the mileage at each one, the garage and the work carried out.
- Risk data: industry records show stolen markers, write-off category and outstanding finance, along with a valuation where one is available.
ServiceBoss is an independent service. It is not part of DVLA or DVSA, is not connected with any car manufacturer, and does not identify the registered keeper. You do not need the V5C, the service book or the seller's login to run a check, only the registration.
How do you read a service history report?
A report is most useful if you read it with a few questions in mind. These are the ones we would ask of any car.
- Are the gaps explained? One long gap is not automatically a problem, especially on a car with flexible servicing, but a run of them is worth asking about. Check how the manufacturer sets its intervals first, because some cars can properly go up to two years between visits.
- Does the mileage make sense? It should climb steadily. Compare it with the free MOT history, which is recorded by a different body. If the two disagree, see our guide to spotting a mileage discrepancy.
- Have the big jobs been done? Look for the expensive items that fall due at a set age or mileage, such as a cambelt or gearbox oil. Work out what is due soon and put a price on it before you make an offer.
- Where does the record stop? It is common for a record to stop after the warranty years, when the car moved to an independent garage. Ask the seller what happened next and ask to see the invoices.
A short or patchy record is not a verdict on the car. It is a prompt to ask for the paperwork. A seller who can produce invoices that match the dates and mileage is giving you real evidence, even if the car has never been near a main dealer.
What if no service records are found?
No records found does not mean the car was never serviced. It may have been looked after by an independent garage that did not add to the digital record. It may also have been serviced before the manufacturer's digital records began for that model, and availability varies between manufacturers.
It also means you do not pay. No manufacturer records found? Your payment will not be taken. That applies to the Complete History Report ordered on its own. In that case, ask the seller for the service book and invoices, and ring the garages named on them if you can. On a car with no history at all, you are buying on condition and inspection alone, so price that risk into your offer. Our guide to buying privately sets out the other checks to make.
Is service history the same as MOT history?
No. An MOT is a yearly roadworthiness test on a set date, and a service is maintenance. A car can pass its MOT every year and never have its oil changed, because an MOT does not look at engine oil, and it says nothing about items such as a cambelt.
MOT history is public and free to see, so start there. Our free vehicle check shows the tax and MOT record, and DVSA's MOT data explained covers what it can tell you. A free check will not show you the servicing, which is the part that this page is about.
What does a service history check cost?
ServiceBoss checks and how each one is charged| Check | Price | Service history | When you are charged |
|---|
| Complete History Report | £16.99 | Yes, from the manufacturer's record | Authorised when you order, charged only once manufacturer service records have been found. If there are none, the hold is released and you pay nothing. |
| Vehicle Risk Check | £9.99 | No | Charged when you order. These checks run against data we can always reach, so there is no no-find-no-fee condition on this one. |
Both are one-off payments for one registration, with no subscription and nothing to cancel afterwards. The Complete History Report includes everything in the Vehicle Risk Check: stolen marker, write-off category, outstanding finance, export and scrap history, recorded mileage and a valuation where available. See exactly what each check includes.
If you add V5C alerts to the Complete History Report and no service records are found, we do not release the whole payment. We keep the £9.99 risk check plus the price of your V5C alerts, and release the rest, because the risk check and the monitoring are delivered either way.
When should you run the check?
Run it once you have found a car you are serious about, and before you travel to see it or put down a deposit. All you need is the registration, which is often visible in the advert's photos, or you can ask the seller for it. If a seller will not give it to you, ask why.
Run it again only if something changes, for example if the seller says that the car has just had a service. Take the report with you to the viewing, go through the visits with the seller, and ask about anything that does not match what you were told.
More on service history and buying checks
These guides go further on the points above.
Common questions
Can I check a car's service history online for free?
Not the manufacturer's record. Free checks use public DVLA and DVSA data, which show tax and MOT but not servicing. A service history check costs £16.99, and if no records are found for a report ordered on its own, you pay nothing.
Can I check service history by registration only?
Yes, for supported makes from model year 2012 where a record is held. You do not need the V5C, the service book or the seller's account. Enter the registration and we look for the record.
Does a service history check show independent garages?
Sometimes. It shows what was added to the manufacturer's record, and some independent garages can add to it while others cannot. Ask the seller for invoices to cover any visits that are not listed.
How far back does the service history go?
It depends on when that manufacturer's dealers began recording visits digitally for that model, and we offer the check for cars from model year 2012. An older car can show a shorter record even if it was always serviced properly.
Does a full service history add value to a car?
Usually yes, though the effect varies by make and age. Buyers tend to pay more for evidence they can check, so a digital record is often worth more than a stamped book.
Is a car without service history a bad buy?
Not automatically, but it carries more risk. You are relying on the car's condition and an inspection, and you should budget for maintenance that may have been missed. That should be reflected in the price.
Check the car you are looking at
Enter a UK registration. Checkout confirms whether service history is available for the car before you pay.
Complete History Report £16.99 · one-off payment, no subscription. No manufacturer records found? Your payment will not be taken. See what each check includes.